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CONFERENCE PRESENTATIONS

Health Consumers Consultative Forum - Australia 2004	ICD Congress - Australia 2004
Abu Dhabi World Airlines Relationship Association - 2010	QUALCONN - Australia 2004
Small Business Development Presentation - 2004

GENERAL

Advert Chinese magazine - 2003	GEC - GuangZhou 2003
Guilin Primary School - China 2004

MASTER CLASSES

IBC - Beijing 2004	FiK - Dubai 2009
FiK - Kuala Lumpur 2005	ETELS - Kuala Lumpur 2011

PRESENTING AWARDS

Cust Awards - Australia 2009

FiK - Dubai 2009

TEAMS

astro - Kuala Lumpur 2011	Elders Management Development Centre - Australia 2003
EQUATE Petrochemical Co - Kuwait 2008	ETELS Group - Malaysia 2011
Service Improvement Map - Kuala Lumpur